No one likes to be put on hold. And even though we all strive to minimize client hold time on the telephone, sometimes a few moments spent waiting are inevitable. Well, in an effort to make that time both entertaining and informative for your clients, the AVMA is offering professionally produced messages – exclusively for our members – that will engage your clients while they wait to speak with someone at your clinic. Topics differ from month to month and cover things such as flea and tick prevention, heartworm disease, vaccinations, wellness exams and more. Each message is designed to enhance client loyalty and drive traffic to your business. Free digital files are available to download immediately, or you can purchase the entire year on CD-Rom. So check them out today.