JAVMA news
New resources help practices manage online reputation
The AVMA has developed new member resources to help veterinary practices manage their online reputation.
Best practices to manage your online reputation
Best practices for veterinarians to minimize the likelihood of online criticism and cyberbullying, and limit reputational damage if attacks occur.
JAVMA news
AVMA seeks 50 practices for new program in profitability
The AVMA is seeking one practice owner or senior associate and one practice manager from each of 50 clinics to participate in a new program dedicated…
Social media and cyberbullying: A reputation management series
This library of videos from the AVMA and AVMA Trust can help you combat cyberbullies and protect your online reputation.
JAVMA news
How to thrive in practice
The AVMA held a roundtable of thought leaders in March to discuss "Thriving in Clinical Practice."
Who will manage your social media accounts?
Your social media pages present a very public image for your business. Before you delegate responsibility fopr managing them, consider these factors.
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Prevent and manage conflict with new reputation resources
Healthy relationships and communication with clients are crucial to patient care and to the wellbeing of veterinary team members. Working…
Set rules to help manage social media
Social media rules and policies can help prevent conflict and crises, and allow you to step in to mitigate any messy situations that might arise.
JAVMA news
Report highlights growing practices
An analysis of data from 4,106 animal hospitals across the country found that 23 percent had an increase in revenues of more than 10 percent
AVMA news
From note taking to scheduling, technology can help veterinary practices in many ways
Technological developments can help many areas of practice management. It’s just a matter of taking the time and effort to make it happen, according…
JAVMA news
Creating cat-friendly practices, homes, and shelters
The American Association of Feline Practitioners is trying to make the world a friendlier and healthier place for cats.
JAVMA news
Good news, bad news for equine practice owners
The market for equine veterinary services has changed fundamentally since the Great Recession.
AVMA news
11 technologies veterinary practices can adopt today
New devices and software promise to help enhance patient care and monitoring, ease workloads, improve workflows, meet or exceed client expectations,…
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New economic webinars help you and your practice thrive
Watch five of the most popular sessions from the 2019 AVMA Economics Summit. Gain practical, actionable advice that will help you operate your…
JAVMA news
Program helps bring back lapsed patients
Veterinary practices can participate in a free, new program to help bring back pets that have not been in for over 14 months.
AVMA news
Client feedback can be a boon instead of a bane—yes, even complaints
An up-and-coming practice manager, a longtime practice consultant, and an AVMA economics expert discuss how practices can use surveys, social media,…
JAVMA news
Customer value, pricing go hand in hand
Marketing professor Utpal Dholakia, PhD, urges practice managers to use the same process consistently to make every pricing decision for their…
JAVMA news
AAHA Connexity takes on topics that keep veterinarians up at night
The American Animal Hospital Association took a radically new approach to its annual conference this year,
JAVMA news
Raising the bar in feline medicine
More than 1,500 practices are now involved in the Cat Friendly Practice program from the American Association of Feline Practitioners.
JAVMA news
Cat-friendly message targets public
The AAFP rolled out the public outreach phase of the Cat Friendly Practice Program earlier this year. The cat owner campaign includes two key…
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New tools help the profession combat cyberbullying
Now available to the entire veterinary profession, AVMA’s reputation management toolkit offers resources to help manage your online reputation and…
JAVMA news
New service helps veterinarians navigate online review sites
The AVMA has expanded its program on cyberbullying and online reputation management through its partnership with Bernstein Crisis
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Are you prepared if your reputation comes under attack?
When it comes to your clinic’s online presence, having a plan for how to handle a crisis is one of the best ways to safeguard your reputation. New…
JAVMA news
Walking the talk
Dr. Kathleen M. Anderson is thankful for the mentorship she’s received over the years.
JAVMA news
Rethinking pricing strategies
A new economic study about pet owner sensitivity to veterinary fees should spur practitioners to reassess how they price their services, says practice…